Businesses can ease the strain on its internal IT team by partnering with a company that provides managed IT services for additional support, reliability, and protection.
Having a dedicated information technology (IT) technician or team on staff allows you to constantly have someone on hand when you have a question, concern, or need, but what happens when a large project or even an emergency arises? Unexpected data breaches, disasters, and equipment failures can cause detrimental downtime for your company. Supplementing your existing IT team with managed IT services can help you grow your business and be fully prepared for any issues that arise.
Reduce Your Risk of a Breach or Attack
An outsourced IT team brings many skills to the table that can help you mitigate risks. If you have only one or a few dedicated IT staffers, they may be too busy to fully monitor your network for behavioral differences or security breach attempts. Since all of your employees can actually pose a security risk (simply by falling for a phishing email or choosing a poor password), having a managed IT services team monitor your network 24/7 can minimize your risk of network security issues.
Disaster Response and Recovery Help
If your team is coping with an unexpected crisis—whether a breach, natural disaster, or ransomware attack—then professional IT management can help you recover your data and get your network back up and running quickly. If you have any kind of network failure, then your IT department is going to have to work overtime to get things fixed. Outsourcing some of your recovery or restoration tasks can help you get back to business as swiftly as possible. Plus, a managed IT services team will bring an even more diverse group of skills to the task at hand.
Supplement With Prossionals, Not Spare Staffers
The reason your business likely decided to have an in-house IT team was to have someone on site who knew what they were doing and understood the interworkings of your business. If you have a big project coming up or are starting to overwork your dedicated IT staff, simply asking another employee to help doesn’t solve the ongoing problems. Even if your helper is “good with computers” or “enjoys technology,” they likely do not have the skill set to assist your IT staff with advanced skill-level issues. Utilizing an outside team dedicated only to IT ensures that every person who works on your network is an experienced professional capable of addressing a range of IT issues.
Pay for What You Need, When You Need It
In some cases, you may have enough work to where one IT technician is requesting additional help, but not enough to keep two workers busy. Outsourcing some of these tasks allows you to get just the help you need without taking on the added overhead that comes with hiring an extra support team member. From health insurance to the simple cost of a salary, hiring qualified employees is a costly step to take; the benefits of managed IT services can help bridge the gap.
Temporary Assistance for Large Projects
If you have a large scale project looming, then outsourcing either the full project or components of it can help you get the job done in an efficient, timely manner. By handing over a big project (like a server upgrade or equipment installations) to another team, you allow your in-house staff to focus on what they do best day-to-day. You won’t have to worry about hiring a new staffer and then not having enough work for them once the project is complete.
Learn more about the benefits of managed IT services, contact Business World today at 501-214-5482 to get a plan tailored to your business’s needs.